Uniquely powerfulWant to know more about Return on Behavior from TeleFaction?
Free AssessmentHow do you measure up to competition? How is your Return on Behavior?
PUBLISHER INFOReturn on Behavior Magazine is published monthly by
TeleFaction A/S
DK 2000 Frederiksberg
Denmark
|
 |
|
|
THE FUTURE BUSINESS MAKERS
The character of business in year 2030 is shaping up now, as three trends assume more compelling roles in business today. Read what Chief Imagination Officer Rolf Jensen has to say.
Read More >> |
|
|
|
|
NEW CUSTOMER SERVICE SURVEY
Bright produce the leading benchmarking survey for customer contact centres in the Nordic countries. Check out the findings from the recent survey, looking at 75 Nordic contact/call centres' performance during 2006.
Read More >> |
|
 | They have the best reputation in the world
Reputation Institute recently published their survey “The World’s Best Corporate Reputations 2006”. Top 25 included 8 Scandinavian corporations.
Read More >> |
| |
|
|
 | Perspectives on corporate branding strategy
Martin Roll, one of the worlds foremost authorities on branding, provides his view on corporate branding strategy in this comprehensive article.
Read More >> |
| |
|
|
 | How CRM relates to customer experience management
As promised in "Customer Experience Management - Moments of Truth" - Michael Leander Nielsen provides insights on how CRM and Customer Experience Management work effectively together.
Read More >> |
| |
|
|
 | Facts you cannot ignore as a customer service or marketing manager
For your benefit, TeleFaction brings you selected facts that are important for most businesses and organizations.
Read More >> |
| |
|
|
|
|
|
Your customers experiences equal money. TeleFaction’s Return on Behavior concept helps you to increase the value of your customers’ experiences. Whether you focus on improving customer satisfaction and loyalty, increasing additional sales and resale, reducing churn and loss of customers, or improving your critical business relations in customer service at all contact points, TeleFaction offers a solution that will yield the desired results. Return on Behavior Magazine is a free service from TeleFaction.
Return on Behavior Magazine was produced in cooperation with Customaxi
.
|
|
|
Subscriber BenefitsAs a subscriber to Return on Behavior Magazine you will be able to browse through hundreds of articles from past and present issues.
|
Return on Behavior Magazine
