Return on Behavior Magazine - Return on Behavior Magazine

Home

Uniquely powerful

Want to know more about Return on Behavior from TeleFaction?

	Pay a visit to TeleFaction
	Contact Us

Free Assessment

How do you measure up to competition? How is your Return on Behavior?

Get answers now

PUBLISHER INFO

Return on Behavior Magazine is published monthly by
TeleFaction A/S
DK 2000 Frederiksberg
Denmark

	Tip a colleague
	Sign-up free

Current articles

WoM marketing worth US$3bn by 2013

Navigating the Changing Winds - 6 Master Strategies to Building Customer Loyalty

Return on Behavior Magazine has moved

Give your customer a wink

When the Rules of the Game Change

Opinion: Why customer satisfaction surveys don't work

The Impact of Employee Performance on Customer Experience

Dispelling Customer Loyalty Myths

Everybody is Wrong

Website

Back

Jim Barnes

International speaker and consultant, Dr. Jim Barnes helps companies become more profitable. How?

* By providing customer insight for genuine, more profitable relationships.

* By using customer insight to maximize your company's investment in CRM.

* By helping your organization better understand how to create genuine value for customers.

* By helping you come to occupy a more meaningful place in the lives of your customers.

"Everything I know about marketing I've learned from customers."

All articles by Jim Barnes

Customer Experience: More Important Than Ever in Tough Times

Your customers experiences equal money. TeleFaction’s Return on Behavior concept helps you to increase the value of your customers’ experiences. Whether you focus on improving customer satisfaction and loyalty, increasing additional sales and resale, reducing churn and loss of customers, or improving your critical business relations in customer service at all contact points, TeleFaction offers a solution that will yield the desired results. Return on Behavior Magazine is a free service from TeleFaction.

Return on Behavior Magazine was produced in cooperation with Customaxi .