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Return on Behavior Magazine is published monthly by
TeleFaction A/S
DK 2000 Frederiksberg
Denmark
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Current articles
Is Your CRM System Doomed To Fail?
5 Traits You Cannot Teach In Customer Service
How to create a stable but dynamic customer environment
Why Customer Focus Differentiates
Embrace Your Customer's Complaints
The Power of Perceptions in Shaping Customer Satisfaction
Are Customers As Loyal As Puppies? Then Why Do They Often Follow the Salesperson Out the Door?
Corporate Branding meets Dynamic Customer Surveying

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Glenn Gow

Glenn Gow founded Crimson in 1991. He has consulted on strategic marketing issues for some of the most successful companies in the world (including Adobe, BEA, Cisco, HP, IBM, Intel, Microsoft, Oracle, Seagate, Sprint, Sun and Symantec), as well as dozens of emerging companies. Under his leadership, Crimson achieved “Inc. 500” status when Crimson became one of the U.S.’s fastest growing companies.

Crimson Consulting Group provides strategic marketing consulting services to some of the most successful companies in the world.Our clients include Adobe, BEA, Cisco, HP, IBM, Intel, Microsoft, Oracle, SAP, Seagate, Sprint, Sun and Symantec.To contact us about this or other topics of interest, please

Visit: www.crimson-consulting.com

Email:info@crimson-consulting.com





Your customers experiences equal money. TeleFaction’s Return on Behavior concept helps you to increase the value of your customers’ experiences. Whether you focus on improving customer satisfaction and loyalty, increasing additional sales and resale, reducing churn and loss of customers, or improving your critical business relations in customer service at all contact points, TeleFaction offers a solution that will yield the desired results. Return on Behavior Magazine is a free service from TeleFaction.

Return on Behavior Magazine was produced in cooperation with Customaxi .

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Featured Article

Corporate Branding meets Dynamic Customer Surveying
Corporate Branding meets Dynamic Customer Surveying
Corporate Branding meets Dynamic Customer Surveying
Keeping the balance between brand stability and flexible adaptation
Read More >>