Home
Sign Up
 

Uniquely powerful

Want to know more about Return on Behavior from TeleFaction?
Pay a visit to TeleFaction
Contact Us

Free Assessment

How do you measure up to competition? How is your Return on Behavior?
Get answers now

PUBLISHER INFO

Return on Behavior Magazine is published monthly by
TeleFaction A/S
DK 2000 Frederiksberg
Denmark
Tip a colleague
Sign-up free
Current articles
Customer Expectations vs. Customer Needs
Five Strategies For Guaranteeing Customer Loyalty
Going Beyond Behavioral Loyalty
Your Company's Bottom Line is Tied to Customer Satisfaction
Defining Your Customer Service Culture
Pitfalls in customer surveys
You Are The Leader - Customer Excellence Begins With You
Building Loyalty - 5 Steps to Succeeding in Difficult Times



Back
Georgia Hanias

Georgia Hanias is a UK based freelance technology journalist and the founder f the media firm Cyrano Media Limited. She has written for manytelecommunications publications, including European Communications and Vanilla Plus and is also a contributing writer for the Canadian Press.Georgia recently completed a a three part series about Japan current affairsfor the ITN television news program More 4 in the UK. This included a news piece about the rise in popularity of targeted mobile advertisíng on mobilephones in Asia.

Georgia has many years experience in the telecommunications sector, having worked in marketing for Canadian firm Nortel Networks in Canada and Europe,as well as for smaller telecoms software providers such as Intec UK and France based VoluBill.

Born in Canada, Georgia graduated from Carleton University, Ottawa, with a degree in Political Science. She also has a masters degree in Public Policy from Queens University, Kingston, Canada.

Contact:

Cyrano Media Ltd 

Georgia Hanias (founder)

Phone: +44 7812 211 403
Email: georgiahanias@cyranomedia.co.uk





Your customers experiences equal money. TeleFaction’s Return on Behavior concept helps you to increase the value of your customers’ experiences. Whether you focus on improving customer satisfaction and loyalty, increasing additional sales and resale, reducing churn and loss of customers, or improving your critical business relations in customer service at all contact points, TeleFaction offers a solution that will yield the desired results. Return on Behavior Magazine is a free service from TeleFaction.

Return on Behavior Magazine was produced in cooperation with Customaxi .

Win a book

Tip a colleague or a friend about
Return on Behavior Magazine and
get the chance to win a book.
Click here now

Subscriber Benefits

As a subscriber to Return on Behavior Magazine you will be able to browse through hundreds of articles from past and present issues.
Sign-up now to receive Return on Behavior Magazine
Recommend Return on Behavior Magazine

Featured Article

Going Beyond Behavioral Loyalty
Going Beyond Behavioral Loyalty
Going Beyond Behavioral Loyalty
Loyalty is the result of repeated customer satisfaction and normally the indicator for a win-win situation between the company and the customer. But not so fast! Loyalty does not always have the same wellspring as there are different types of loyalty-qualities.
Read More >>