Imagine a world without Walt Disney. No Mickey Mouse, Minnie Mouse, Donald Duck, or Goofy. No Disneyland or Walt Disney World. No Snow White, Cinderella, no animated featured films. A world with far too little magic, pixie dust and optimism. But there was a Walt Disney and we are pleased to have one of the foremost experts on Walt’s success formula and co-author of the newly revised and updated edition of The Disney Way: Harnessing the Secrets of Disney in Your Company, Bill Capodagli. Bill brings to us over thirty years of consulting, research, and teaching experience. For over twenty years, Bill has benchmarked the Walt Disney Company and assisted scores of organizations revamp their customer service standards, and increase market share and productivity using Walt’s original credo for success. Fortune magazine touts The Disney Way as “so useful, you may whistle while you work.” Bill is the most requested keynote speaker on Walt Disney’s original success credo.
The revised edition of The Disney Way features seven exciting organizations including Griffin Hospital, Men’s Wearhouse, Four Seasons Hotels, and Ernst & Young. All of these iconic organizations share a distinctive cultural attribute
. . .they all exhibit Walt Disney’s success principles.
Please join me in welcoming Bill Capodagli
Capodaglie Jackson Consulting 2009
www.capojac.com
dreamovations@aol.com
Phone +01 800-238-9958